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Security

How your documents, signatures and payment details are protected.

In transit and at rest

Traffic to and from OurEsign is encrypted in transit. Documents are stored in Azure Blob Storage and served through time-limited links rather than public URLs.

Signer verification

Before anyone can sign, they confirm their identity with a one-time code sent to their email or phone. Signing links are scoped to a single signer and expire.

Audit trail

Every signed document carries a certificate recording each signer, the time they signed, their approximate location by IP, and the device and browser used. The certificate is appended to the PDF itself, so it travels with the document.

Payments

Card details never touch our servers. Payments are processed by Stripe, and funds settle directly into your own bank account rather than passing through us.

Account protection

Reporting a problem

If you believe you have found a security issue, email support@ouresign.com with the detail and we will respond promptly. Please give us a reasonable window to fix anything before disclosing it publicly.

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